Thanks for your interest in joining our vet and pet community! As a result of a huge increase in demand for our service, we are taking on new clients by application only*. We are doing this so we can maintain a healthy workplace for our people – which in turn allows us to continue to offer an outstanding service to our hugely valued local community of pet owners.
If you want a friendly, compassionate, and attentive family vet that is there to help prevent illness as well as deal with emergencies, then we could be the practice for you. If you are the sort of person who thinks of their pet as a furry family member then you are most likely in the right place.
Our clients and their pets enjoy:
1. Double-length appointments with the vet.
2. Low-stress handling so pets enjoy coming to see us.
3. Caring and respectful interactions from a friendly team.
4. Upfront and transparent explanations and estimates for any work.
5. Wellness & preventive care – to avoid illness.
6. Same Day Urgent Care Appointments- we are here when you need us.
But we know that this is not what everyone wants from a vet. Low-cost or no-frills may be what you want. You may not think dental care or vaccines matter. No worries, we’re not here to judge you, but we’re also not the right practice for you in that case either.
We believe in having integrity, it’s one of our core values, so we wanted to get this upfront and kick off our relationship on the very best foot. If you’d still like to register, then fill in the form below and we look forward to meeting you soon.
Nurturing the Human – Animal Bond
Riverside Veterinary Hospital’s mission is to provide our patients, clients, and community with quality veterinary care, progressive and unique treatment options, unsurpassed service, and a personalized experience for both clients and pets. We strive to promote the human-animal bond by improving and comfortably prolonging the lives of the pets we care for, while serving and educating our clients to make each visit enjoyable and beneficial. We are profoundly committed to the work we do, providing a wide-range of medical and surgical services, as well as empowering our clients to make educated and ethical decisions about their pet’s health and lifestyle. We look forward to building and enhancing relationships within our pet community!
AVMA Positive Pet Care Guide
RVH Cancellation policy
It is the policy of the hospital to monitor and manage appointment no-shows, late arrivals, and late cancellations. Our goal is to provide excellent care to each patient in a timely manner. If it is necessary to cancel an appointment, clients are required to call or leave a message at least 24 hours before their scheduled appointment time. Those who have left a deposit to reserve their appointment will forego any refund if cancellation is not confirmed 24 hours ahead of time, or violation of the “late arrival” or “no show” policy. Notification allows the practice to better utilize appointments for other patients in need of prompt veterinary care.
RVH Late Policy
As a courtesy to others, Riverside Veterinary reserves the right to reschedule your appointment if you are more than 5 (five) minutes late.
Client Code of Conduct
- Be kind & considerate. We will endeavor to have the most generous interpretation for your behavior & we expect the same from you
- Be on-time… (please see our Late Policy and Cancellation Policy above)
- No -isms, -phobias, or bigotry of any kind
- no hate speech or bullying. This includes no profanities or vulgar language.
If you would like to join the riverside family please click here and complete our new client registration form.